Ultrafast, Stable, Reliable Leased Lines For Business

99.99% uptime, a 5-hour SLA, and up to 10 Gbps symmetrical speeds | An Internet connection that’s with you 24/7/365.

Full UK Service

No matter where your business is in the UK, we work quickly to install dedicated fibre connections to one or more locations.


We work with 7 carriers to find you the cheapest leased line technology in your area.

Working with multiple carriers means we can provide ultimate resilience by installing two circuits, one running as a backup, both on different carriers, meaning downtime really is a thing of the past.

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What Do You Get With A Ballscoigne Leased Line?

Dedicated Line

A Ballscoigne leased line is your very own personal connection to the Internet. It’s not shared with anyone, so your speeds are guaranteed 24/7. There is no congestion like there is on a broadband product.

Ultra-Low Latency

Ultra-low latency provides you with the confidence to run VoIP or financial trading solutions where every packet and millisecond count. Pings to Google will often come in at less than 3ms on a 1 Gbps connection

Managed Router

With our fibre leased lines, we can supply, without additional charge, a managed router. You can opt for a “wires only” solution if you would prefer.

Unlimited Data and Usage

There are no usage limits or fair use policies with a Ballscoigne leased line. You don’t need to worry about data caps.

Resilient Failover Options

If downtime simply isn’t an option, we can provide you with bespoke solutions utilising multiple leased lines, exchanges, carriers and data centre termination points.

Broadband Backup Connection

We can provide you with broadband backup connectivity to provide you a low-cost resilience should your primary leased line connection fail to work.

Symmetrical Speeds

The majority of customers will want to choose a leased line to help improve download speeds. By using a connection with symmetrical speeds, you open up new possibilities, such as off-site backups and improved uptime for remote access connections.

100% Availability

Unlike FTTP, a full-fibre leased line really can be installed to any address in the UK.

IPv4 and IPv6 Addresses

We can supply you with IPv4 and IPv6 addresses to meet your needs.

Online Order Tracking

Once your order has been placed, we provide you easy-to-understand notices available through our control panel and proactively emailed to you. A dedicated provisioning team will manage your order through to delivery.

24/7 UK-Based Support

Our online, easy-to-understand help documents are available to all users around the clock, and during business hours, our support team can be contacted via phone, email, or live chat.

Our fibre leased lines come with 5-hour SLAs, so in the rare event that something does go wrong, you can be confident that your problem will be fixed.

Leased Line Technologies


A fibre leased line is a full-fibre line, straight from the exchange, all the way to your building. These fibre lines can be built nearly anywhere and they support the highest bandwidths. They are also the most expensive type of leased line.

They are most suited to data-hungry businesses, such as call centres with large numbers of VoIP phones, financial companies, trading companies, and server colocation providers.


Ethernet over FTTC (EoFTTC) uses the existing copper infrastructure that’s used to carry fibre broadband in the last mile, yet provides an uncontended (1:1) Ethernet bandwidth on top. It is supplied with a service level agreement (SLA).

Types Of Leased Line

Internet Access

Connects you to the Internet.

Resilient Access

2 leased lines, usually from different carriers, are being used to connect you to the Internet. One line is the main line and the other is the backup, which is automatically switched to if the main line disconnects from the Internet.


Connects two locations together via a leased line. This allows you to share data and files between two sites at blazing fast speeds.


MPLS (Multi-Protocol Label Switching) network arrangements are ideal should you have multiple site/branch locations scattered around the country, whereby you want to connect them up to be able to access and share data readily.

Still Unsure?

Get in touch with our team of experts.


“A highly resilient, fast Internet connection was something our company needed. Ballscoigne’s control panel was so reassuring and it was great being able to see how our order was progressing. We didn’t have many hiccups after the installation was done bar one that required us to get in touch with Ballscoigne. We called and arranged to have things fixed within a few hours. I would definitely recommend their leased lines.”

Mary Clarke

CTO, Filtrex

Frequently Asked Questions

If you have never had a leased line before, it can be confusing to wrap your head around some of the technical jargon.

What is the difference between a leased line and broadband?

A leased line, or dedicated ethernet connection, is very similar to FTTP broadband. However, leased lines come with some key benefits. Leased line speeds are symmetrical, meaning your upstream and downstream speeds will match. SLAs apply to leased lines as well, meaning you will be compensated if downtime exceeds the SLA. Full resilience options are also available for leased lines.

How do I know if I need a leased line?

If you use VoIP services, you may well benefits from using a leased line. Particularly if you have  many concurrent users. Another reason you may want to invest in a leased line is if you make heavy use of cloud-based SaaS applications, e.g. a cloud-based CRM. A leased line can ensure you have 24/7 access to these applications. Finally, any data transfer which requires consistent high speeds, e.g. financial service companies that neeed lighting fast access to data, will strongly benefit from the uncontested, high speeds of a leased line. Our pricing tables have rough estimates of the maximum number of users each technology supports.

What speeds are available?

It depends on the technology you choose. If you opt for older leased lines, such as EoFTTC, which utilises copper, the distance from the exchange will limit the speeds you ultimately achieve. However, should you opt for a full-fibre leased line, distance is no longer affects speed. We deliver circuits ranging from 2 Mbps up to 10 Gbps; you just need to let us know what your business needs, and we can ensure you achieve this.

How do I get a quote?

We can’t quote you until we know we can provide what you are looking for. Please book a consultation call using the form above or give us a call.

What happens if I want faster/slower speeds?

When a leased line is installed, a bearer will be placed on the network providing you with the bandwidth you paid for. The bearer may be 100 Mbps, but you may only pay for 30 Mbps. You can choose to upgrade/downgrade your speeds up to the maximum speeds the bearer can provide. So, with a 100 Mbps bearer, the highest speeds you could upgrade to would be 100 Mbps.

I already have a leased line. How can I transfer it to Ballscoigne?

Unlike broadband, leased lines cannot be transferred between providers. However, if we use the same carrier your current leased line does, we can usually provide a quick-win solution and install the new leased line far quicker than usual.

How long does it take to install a leased line?

Each leased line is unique, and can present its own challenges to delivery. The copper based EoFTTC circuits do tend to be the easiest, as delivery is the same as delivering a phone line. Fibre installations require us to deliver fibre optics to your premises which may involve digging to your premises if ducts can’t be located or are blocked. Some installations require council and landlord permission to proceed. We will only know of these challenges once a survey has been completed. Generally speaking, we work to a lead time of 3 months for delivery for fibre Ethernet circuits, however we have delivered as quick as 3 days, and the longest was drawn out across multiple years. Be rest assured that it is in Ballscoigne’s best interests to get a circuit live and installed as quickly as possible. We will help guide you through the process from start to finish, explaining everything in plain English. The standard lead time is 35 days.

What levels of support can I expect?

All our leased lines are covered by Service Level Agreements (SLA). The SLA response times are aims to provide a resolution to a complete outage. Should a complete outage not be fixed within this time, compensation is applied for every hour that an outage is extended by. Although the compensation may not necessarily meet the disruption you face, it does ensure that you have the full attention of the carrier, who can work all day, every day, to deliver a resolution. The majority of customers will never have to take advantage of the SLA, because, by their very nature, these connections are stable and their uptime is impeccable, but it’s nice to know that things will happen quickly, with responses times in minutes and hours – not days as you would get with a standard broadband connection.

How does a Ballscoigne Leased Line work with VoIP data?

How data is carried varies slightly by carrier, but every carrier we work with treats VoIP traffic as a priority. This means that your call quality is prioritised above all else to ensure that there are no drops, static, or other artifacts that negatively impact calls.

How does a Ballscoigne Leased Line work with cloud applications?

As with VoIP traffic, carriers will handle traffic in slightly different ways, but all of our carriers have SLAs against packet loss. This means that your cloud applications are guaranteed to work to their maximum performance, and network speed is not a bottleneck.