Dedicated Connectivity, Personal Service
Ballscoigne’s leased lines combine enterprise-grade reliability with personal, concierge-style service. From installation to ongoing management, everything is handled for you with precision and care.
Your Personal Connectivity Concierge
I provide SMEs with a bespoke leased line service distinguished by attention to detail and absolute reliability. From the moment you place your order, every stage is managed personally and with precision – in plain, straightforward terms, without unnecessary jargon. When it comes to leased lines, the stakes are often high and you cannot afford any mistakes.
You receive clear updates by phone, email, or through the client control panel, ensuring complete visibility at all times. When adjustments are required, a single call is all it takes to have them implemented swiftly and correctly.
This service combines performance, reliability, and efficiency with a level of personal care uncommon in the industry. Extra provisions are made to ensure that even outside of office hours, you can access urgent support.
Why Ballscoigne?
Because your business deserves more than a generic leased line contract. At Ballscoigne, you deal directly with an expert who manages every aspect of your connectivity with precision and care. No call centres, no endless ticket systems – just one point of contact who understands your business.
I combine enterprise-grade infrastructure with a concierge-style service model, giving you fast, reliable leased lines backed by personal accountability. You’ll always know who to call, and you’ll always get clear, timely answers.
With safeguards and trusted partners in place, your service is protected against disruption, ensuring you can focus on running your business while I ensure your connectivity runs flawlessly.
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Testimonials
“A highly resilient, fast Internet connection was something our company needed. Ballscoigne’s control panel was so reassuring and it was great being able to see how our order was progressing. We didn’t have many hiccups after the installation was done bar one that required us to get in touch with Ballscoigne. We called and arranged to have things fixed within a few hours. I would definitely recommend their leased lines.”
Frequently Asked Questions
What is the difference between a leased line and broadband?
A leased line, or dedicated ethernet connection, is very similar to FTTP broadband. However, leased lines come with some key benefits. Leased line speeds are symmetrical, meaning your upstream and downstream speeds will match. SLAs apply to leased lines as well, meaning you will be compensated if downtime exceeds the SLA. Full resilience options are also available for leased lines.
How do I know if I need a leased line?
Leased lines provide reliability, predictable speeds, and low latency — essential for businesses running cloud applications, VOIP, video conferencing, or handling large data transfers. Any business that cannot afford any outages should use a leased line. With Ballscoigne, you also get a personal point of contact who manages the service end-to-end.
What speeds are available?
I deliver circuits ranging from 100 Mbps up to 10 Gbps.
How do I get started?
Please book a consultation call using the form above or give us a call.
What happens if I want faster/slower speeds?
When a leased line is installed, a bearer will be placed on the network providing you with the bandwidth you paid for. The bearer may be 1 Gbps, but you may only pay for 100 Mbps. You can choose to upgrade/downgrade your speeds up to the maximum speeds the bearer can provide. So, with a 1 Gbps bearer, the highest speeds you could upgrade to would be 1 Gbps.
I already have a leased line. How can I transfer it to Ballscoigne?
Unlike broadband, leased lines cannot be transferred between providers. However, if we use the same carrier your current leased line does, I can usually provide a quick-win solution and install the new leased line far quicker than usual.
How long does it take to install a leased line?
The standard lead time is 35 days, but due to the nature of installing a leased line, it varies greatly. I will keep you up to date with the progress of your order throughout, and you can also view order updates on our client control panel.
What levels of support can I expect?
All our leased lines are covered by Service Level Agreements (SLA). The SLA response times are aims to provide a resolution to a complete outage. Should a complete outage not be fixed within this time, compensation is applied for every hour that an outage is extended by. Although the compensation may not necessarily meet the disruption you face, it does ensure that you have the full attention of the carrier, who can work all day, every day, to deliver a resolution. The majority of customers will never have to take advantage of the SLA, because, by their very nature, these connections are stable and their uptime is impeccable, but it’s nice to know that things will happen quickly, with responses times in minutes and hours – not days as you would get with a standard broadband connection.
How does a Ballscoigne Leased Line work with VoIP data?
How data is carried varies slightly by carrier, but every carrier I work with treats VoIP traffic as a priority. This means that your call quality is prioritised above all else to ensure that there are no drops, static, or other artifacts that negatively impact calls.
How does a Ballscoigne Leased Line work with cloud applications?
As with VoIP traffic, carriers will handle traffic in slightly different ways, but all of our carriers have SLAs against packet loss. This means that your cloud applications are guaranteed to work to their maximum performance, and network speed is not a bottleneck.
What Do You Get With A Ballscoigne Leased Line?
Dedicated Line
A Ballscoigne leased line is your very own personal connection to the Internet. It’s not shared with anyone, so your speeds are guaranteed 24/7. There is no congestion like there is on a broadband product.
Ultra-Low Latency
Ultra-low latency provides you with the confidence to run VoIP or financial trading solutions where every packet and millisecond count. Pings to Google will often come in at less than 3ms on a 1 Gbps connection
Managed Router
With our fibre leased lines, we can supply, without additional charge, a managed router. You can opt for a “wires only” solution if you would prefer.
Unlimited Data and Usage
There are no usage limits or fair use policies with a Ballscoigne leased line. You don’t need to worry about data caps.
Resilient Failover Options
If downtime simply isn’t an option, we can provide you with bespoke solutions utilising multiple leased lines, exchanges, carriers and data centre termination points.
Broadband Backup Connection
We can provide you with broadband backup connectivity to provide you a low-cost resilience should your primary leased line connection fail to work.
Symmetrical Speeds
The majority of customers will want to choose a leased line to help improve download speeds. By using a connection with symmetrical speeds, you open up new possibilities, such as off-site backups and improved uptime for remote access connections.
100% Availability
Unlike FTTP, a full-fibre leased line really can be installed to any address in the UK.
IPv4 and IPv6 Addresses
We can supply you with IPv4 and IPv6 addresses to meet your needs.
Online Order Tracking
Once your order has been placed, we provide you easy-to-understand notices available through our control panel and proactively emailed to you. A dedicated provisioning team will manage your order through to delivery.
24/7 UK-Based Support
Our online, easy-to-understand help documents are available to all users around the clock, and during business hours, our support team can be contacted via phone, email, or live chat.
Our fibre leased lines come with 5-hour SLAs, so in the rare event that something does go wrong, you can be confident that your problem will be fixed.
Leased Line Technologies
Fibre
A fibre leased line is a full-fibre line, straight from the exchange, all the way to your building. These fibre lines can be built nearly anywhere and they support the highest bandwidths. They are also the most expensive type of leased line.
They are most suited to data-hungry businesses, such as call centres with large numbers of VoIP phones, financial companies, trading companies, and server colocation providers.
EoFTTC/GEA
Ethernet over FTTC (EoFTTC) uses the existing copper infrastructure that’s used to carry fibre broadband in the last mile, yet provides an uncontended (1:1) Ethernet bandwidth on top. It is supplied with a service level agreement (SLA).
Types Of Leased Line
Internet Access
Connects you to the Internet.
Resilient Access
2 leased lines, usually from different carriers, are being used to connect you to the Internet. One line is the main line and the other is the backup, which is automatically switched to if the main line disconnects from the Internet.
Point-To-Point
Connects two locations together via a leased line. This allows you to share data and files between two sites at blazing fast speeds.
MLPS
MPLS (Multi-Protocol Label Switching) network arrangements are ideal should you have multiple site/branch locations scattered around the country, whereby you want to connect them up to be able to access and share data readily.
Still Unsure?
Get in touch with me.