Reliable and Powerful
Everything you’d come to expect in a SIP trunk and then some.
- Seamless, End-to-End Management Every SIP trunk is configured, installed, and managed personally. No call centres, no tickets, no ambiguity. From initial design to ongoing management, one trusted contact handles everything, ensuring your business communications operate flawlessly.
- Tailored to Your Business
Every connection is configured specifically for your company. Line counts, office locations, call routing – everything is designed for precision, efficiency, and seamless integration with your existing systems.
- Enterprise-Grade Reliability Ballscoigne’s SIP trunks are built on business-grade infrastructure. Redundancies, failovers, and continuous monitoring are standard, guaranteeing uninterrupted service for your team.
- Crystal-Clear Voice Quality
SIP trunks deliver reliable, professional-grade voice communications. Latency, dropped calls, and inconsistent performance are actively mitigated through careful infrastructure selection and constant monitoring.
Book a Free Telecoms Health Check
Why Ballscoigne?
Because your business communications deserve more than standard service. Every SIP trunk is designed, installed, and managed with absolute precision. You have one trusted contact who anticipates potential issues, ensures continuity under all circumstances, and takes personal responsibility for every connection. The service is engineered for reliability, clarity, and seamless scalability — so you can focus on your business, confident that your voice communications are in expert hands.
Testimonials
“My company relies on making calls, so I needed a cost-effective, reliable SIP trunking product. I went with Ballscoigne because they had good call rates and, while I’ll probably never make use of them, the backup features will be great in a catastrophe.”
All SIP Trunking Features
Call Flows
A call flow is a simple way to create “journeys” for your call to go on.
For example, when a call comes in, you can choose whether to send it to a user, play a sound, or send it straight to voicemail.
Call Statistics
Our call statistics are available on an account, group, and user basis.
You can view:
- Total call duration
- Average call length
- Missed calls
- Inbound call duration
- Average time to answer
- Not answered calls
- Outbound call duration
- Call trends by time of day
- Call trends by month
- Call success trend
Enhanced SIP Trunk
Access advanced call handling features normally associated with Hosted VoIP on your SIP Trunk. Deploy via callflow.
- Change Caller ID
- Prepend Caller ID
- Jump to Callflow
- Opening Hours
- Caller Menu (IVR)
- Play Media
£5/month/account
Number Presentation
Set how your number is presented in outbound calls.
Call Recordings
Call recordings are available from our control panel.
Call Diversions + Failover
Divert a call (make it dial a new number) anywhere you wish. Do this at point of failure, or at any time you wish.
IVR Menus
When someone calls you, you can have them go through a call menu (press 1 for sales, press 2 for accounts, etc).
Fraud Protection
We can send proactive alerts if spending reaches certain levels, as well as intelligent warnings if traffic is out of the ordinary. Alerts can be issued via email and SMS.
Frequently Asked Questions
Voice solutions can be complicated.
What is SIP Trunking?
SIP trunking allows you to connect an existing PBX to our network with SIP trunks, accessing high quality calls and our resilient infrastructure.
What is the contract length for SIP Trunks?
There is a minimum term of 1 month.
What is a channel?
A channel is like a digital phone line. You need one channel for each call you make at any given time. 2 concurrent calls requires 2 channels.
How do I place an order?
Before ordering, please send us an enquiry. We need to get to know your business before offering services.