SIP Trunking
Transparent billing, powerful analytics, secure calls, and failover reliability—SIP trunking built for business peace of mind.
Secure
Your calls matter, and so does their safety. We use industry-standard SRTP/ZRTP & TLS encryption to protect your data and maintain confidentiality.
Failover Routing
Stay connected, even when the unexpected happens. Our failover routing ensures your calls are automatically redirected, minimising downtime and keeping your business running smoothly.
Book A SIP Trunking Consultation Call
Switching to IP-based telephony is essential to avoid disruptions to your business.
We’re here to make the transition seamless. Explore our comprehensive resources or book a consultation call for personalized guidance. Whether you’re new to SIP trunking or looking to switch providers, we’ll answer your questions and ensure a smooth, disruption-free experience with Ballscoigne.
Testimonials
“My company relies on making calls, so I needed a cost-effective, reliable SIP trunking product. I went with Ballscoigne because they had good call rates and, while I’ll probably never make use of them, the backup features will be great in a catastrophe.”
Pricing
SIP Trunk PAYG
Per Channel- Highly Reliable SIP Trunk For Busiuness Use With IPPBX
- Ultimate Flexibility With Your Phone System
SIP Trunks + Free Minutes
Per Channel- Includes 2,000 Minutes Per Channel
- Highly Reliable SIP Trunk For Busiuness Use With IPPBX
- Ultimate Flexibility With Your Phone System
Enhanced SIP Trunk
Per Account- Enhanced SIP Trunk
- Access advanced call handling features normally associated with Hosted VoIP on your SIP Trunk. Deploy via callflow:
- Change Caller ID
- Prepend Caller ID
- Jump to Callflow
- Opening Hours
- Caller Menu (IVR)
- Play Media
Telephone Numbers
The difference between bronze, silver, gold, and platinum numbers is how memorable they are. Platinum numbers are the most memorable and bronze are the least memorable.
| Types | Setup Cost | Monthly Cost | Annual Cost |
| Bronze | £0.00 | £0.50 | £5.00 |
| Silver | £10.00 | £3.00 | £30.00 |
| Gold | £50.00 | £20.00 | £200.00 |
| Platinum | £50.00 | £40.00 | £400.00 |
| Ported – Geographical | £1.00 | £0.00 | £0.00 |
| Ported – Non-Geographical | £1.00 | £1.00 | £12.00 |
| Restarted | £20.00 |
Call Rates
| UK Landlines | £0.012 |
| UK Mobiles | £0.022 |
| International | Please Enquire |
All SIP Trunking Features
Call Flows
A call flow is a simple way to create “journeys” for your call to go on.
For example, when a call comes in, you can choose whether to send it to a user, play a sound, or send it straight to voicemail.
Call Statistics
Our call statistics are available on an account, group, and user basis.
You can view:
- Total call duration
- Average call length
- Missed calls
- Inbound call duration
- Average time to answer
- Not answered calls
- Outbound call duration
- Call trends by time of day
- Call trends by month
- Call success trend
Enhanced SIP Trunk
Access advanced call handling features normally associated with Hosted VoIP on your SIP Trunk. Deploy via callflow.
- Change Caller ID
- Prepend Caller ID
- Jump to Callflow
- Opening Hours
- Caller Menu (IVR)
- Play Media
£5/month/account
Number Presentation
Set how your number is presented in outbound calls.
Call Recordings
Call recordings are available from our control panel.
Call Diversions + Failover
Divert a call (make it dial a new number) anywhere you wish. Do this at point of failure, or at any time you wish.
IVR Menus
When someone calls you, you can have them go through a call menu (press 1 for sales, press 2 for accounts, etc).
Fraud Protection
We can send proactive alerts if spending reaches certain levels, as well as intelligent warnings if traffic is out of the ordinary. Alerts can be issued via email and SMS.
Frequently Asked Questions
Voice solutions can be complicated.
What is SIP Trunking?
SIP trunking allows you to connect an existing PBX to our network with SIP trunks, accessing high quality calls and our resilient infrastructure.
What is the contract length for SIP Trunks?
There is a minimum term of 1 month.
What is a channel?
A channel is like a digital phone line. You need one channel for each call you make at any given time. 2 concurrent calls requires 2 channels.
How do I place an order?
Before ordering, please send us an enquiry. We need to get to know your business before offering services.